Customers may also receive support for compliance matters related to employment laws and regulations, workplace safety, payroll and taxes, among other issues. Businesses that select these services get a strategic HR expert assigned to them; this representative will act as a go-to resource for HR questions. ADP PEO is a popular Professional Employer Organization (PEO) that offers comprehensive HR, payroll, and benefits administration services, designed to help businesses manage their workforce efficiently. With a long-standing reputation in the industry, ADP brings robust tools, compliance support, and scalability, making it an attractive choice for businesses of various sizes.
Its Contact Us page has only a web form for submitting support requests, along with the addresses and telephone numbers of the service’s three U.S. offices. There is no live chat option or any indication of Resourcing Edge’s telephone support hours. However, only the PEO Basic and PEO Plus plans provide consultations with HR professionals for planning and implementing your company’s HR and payroll processes.
In essence, a relatively small organization like MUD gains access to Fortune-500 company benefits. Get personalized support and guidance from your HR business partner, the go-to HR expert assigned to your business. You share compliance issues, such as changes in employee-related laws and regulations. For instance, they take care of your worries about Healthcare Reform, so you avoid the mistakes that come from trying to get your hands on this big complex issue.
HRO and ASO may be more suitable for businesses that only need to outsource certain HR tasks or want more control over their HR functions. Ultimately, the best choice will depend on the specific needs and goals of the business. The Forbes Advisor Small Business team is committed to providing unbiased rankings and information with full editorial independence. We use product data, strategic methodologies and expert insights to inform all of our content to guide you in making the best decisions for your business journey.
In the 1990s, ADP expanded into the PEO sector, offering co-employment arrangements to help businesses manage complex employment responsibilities. You are assigned an HR business partner (HRBP), and ADP hosts quarterly business reviews with you. Dedicated representatives can also help with day-to-day HR functions and answer any HR-related questions. This level of support is adp peo competitive with that of other providers in the industry. PEOs work by entering into a co-employment relationship with the businesses they serve. This means that the PEO becomes the employer of record for tax and compliance purposes, while the business retains control over its day-to-day operations and decision making.
- This allows business owners to focus on growing their businesses, rather than getting bogged down in HR minutiae.
- ADP provides all of the standard professional employer organization (PEO) tools — including payroll processing, onboarding, compliance support and benefits administration — on a user-friendly HR platform.
- Alongside great customer service you can expect accessibility, scalability, and every benefit one would expect from a solid PEO service provider.
- Engage PEO states that companies can save 21% or more on their HR and administration costs by using its services and also realize a higher level of quality.
- As a PEO client, your compliance risk is shared by ADP, keeping you better protected than you would be on your own.
We recommend that you request a written breakdown of pricing and fees before signing any agreements. Ask an ADP representative to spell out exactly what services you will receive and which features you can access for the price you will pay each month. Doing so will help you adequately compare ADP TotalSource with other PEO options you might be considering. For better visibility, compliance to-do items are displayed on the ADP homepage. The compliance tracking features on ADP’s platform make it easy to review any pending compliance items. The database alerts users to regulatory changes, missing data and pending compliance matters.
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- Which type of service is best for a particular business will depend on its needs and goals.
- It sells a comprehensive suite of HR services that begins with a human capital management (HCM) consultation that covers compliance, risk assessment and salary and compensation surveys.
- The company claims to combine access to a range of benefit packages from national brands with the personal attention of a boutique operation.
- Here are some examples of certifications and accreditations that a PEO might have.
Both employers and employees can benefit from ADP’s streamlined employee onboarding process. The compliance dashboard was another platform highlight we particularly liked. Benefits, payroll, hiring and compliance — you don’t have to manage it all on your own. Our IRS-certified, all-in-one PEO delivers dedicated support and intuitive technology, so you can focus on the work that matters most to you. At PEOcosts.com, Michael is dedicated to creating honest, unbiased content that empowers businesses to select the best PEO solutions. His commitment to excellence and passion for helping companies thrive make him an invaluable part of the team.
Human Resources Management
It includes employee self-service features and a mobile app, which is on par with other HROs and PEOs we reviewed. We like that the ADP system offers many flexible tools and is easily customizable – even employee portals can be customized. If you want to extend the platform’s functionality even further, the ADP Marketplace is a source of numerous third-party integration options. Whether a PEO is worth it for a business will depend on the specific needs and goals of the business as well as the services being offered by the PEO. PEOs can offer a range of benefits to businesses such as access to expertise, cost savings, improved employee retention, risk management and simplified HR management. However, it is important for businesses to carefully consider the potential advantages and disadvantages of working with a PEO before making a decision.
Get pricing specific to your business
The company cites a study by the National Association of Professional Employer Organizations (NAPEO) stating that PEOs save businesses an average of $1,775 per employee each year. ADP’s PEO offers all of these things and more, including the strategic guidance and partnership of a dedicated HR business partner. We walked through the enrollment process from the employee’s perspective and found it very easy to navigate. We liked the clear presentation of the plan information and the option to easily compare different plan offerings.
Which employee perks attract talent?
The company claims to combine access to a range of benefit packages from national brands with the personal attention of a boutique operation. Usually, the PEO handles administrative tasks, like payroll and benefits, while the client retains control of most employment-related decisions. This relationship may be ideal for business with domestic operations in the United States. This cost usually depends on the total number of employees you have and the breadth of services you purchase. For example, PEOs that only handle basic HR administration, like payroll and benefits, may be less expensive than those that offer a full set of services.
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TriNet was founded in 1988 and claims to manage HR for about 350,000 employees and 23,000 businesses. The company purchased the former Zenefits in 2021 and has since dropped the “Zenefits” name. TriNet’s HR services receive mostly positive reviews on popular user rating sites, which compliment the company’s broad range of benefits and ease of use.
ADP’s main HRO service package includes a wide range of bundled services, including payroll, expert HR support and access to the popular ADP tech platform. ADP TotalSource monitors changes to payroll regulations and employment laws, such as minimum-wage laws, and alerts customers to necessary updates to their employment practices. Each customer is assigned an ADP HR business partner who will assist the company in creating new policies or refining existing ones. ADP TotalSource also has an HR handbook team for employers that want to create and order full employee handbooks. We found ADP’s Workforce Now technology suite to be intuitive and user-friendly.
We researched and analyzed dozens of the best PEOs and the best HRO services to identify top HR outsourcing solutions. The company’s workers’ compensation support is offered through a partnership with AIG. Its risk management services include safety training resources and OSHA reporting. PEOs offer access to HR and employment expertise, cost savings, improved employee retention, risk management and simplified HR management to businesses.
With ADP TotalSource we’ve reduced our payroll costs, streamlined the process, and reduced the costs of benefits. From helping with day-to-day tasks like compliance questions, addressing turnover, or tricky employee situations to diving deep into your HR goals and strategy, you can count on your HRBP. A graduate of a top-tier university with a degree in Business Administration and a focus on Human Resources, Michael combines his formal education with hands-on industry knowledge.